Welcome to Rumble Leathers! Below you’ll find answers to some of the most common questions our customers ask. If you can’t find what you’re looking for, feel free to contact us. We’re always here to help!
1. What products does Rumble Leathers offer?
Rumble Leathers specializes in high-quality leather products, including leather jackets, motorcycle suits, leather belts, leather bags, and other premium leather accessories. We also offer custom-made suits and jackets for riders who want a perfect fit.
2. Do you offer custom sizes or designs?
Yes! We provide custom sizing and design options for many of our leather suits and jackets. Simply choose the custom option when placing your order and follow our measurement guide. If you need help, our team is ready to assist you.
3. How do I know my size?
We provide detailed size charts on all product pages to help you choose the right fit. For custom orders, please follow our measurement guide carefully and submit your exact measurements.
4. How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can also log into your account on our website to check your order status at any time.
5. How long does shipping take?
Processing and production times vary depending on whether you order a ready-made or custom product. Generally, standard orders are processed within 3–5 business days, while custom orders may take longer. Delivery times depend on your location and shipping method. You will receive an estimated delivery date when you place your order.
6. Do you ship internationally?
Yes! Rumble Leathers proudly ships worldwide. Shipping costs and delivery times may vary depending on your location. International customers are responsible for any customs or import duties.
7. Can I return or exchange an item?
We accept returns within 15 days of delivery for items that are unused and in original condition. Custom-sized or custom-designed products cannot be returned unless there is an error on our part. For detailed information, please see our Refunds & Returns Policy.
8. What if I receive a damaged or wrong item?
If your order arrives damaged, defective, or incorrect, please contact us immediately with video proof. We will work with you to repair, replace, or exchange the item as quickly as possible.
9. How do I care for my leather product?
To keep your leather product looking its best, avoid prolonged exposure to direct sunlight and moisture. Use a leather conditioner regularly and store your leather items in a cool, dry place.
10. How can I contact Rumble Leathers?
If you have any other questions or need help with your order, feel free to reach out to us:
Email: info@rumbleleathers.com
Phone: +44 77 2335 1253
Address: Office 8258 321-323 High Road, Chadwell Heath, UK
We’re here to help you ride in style and confidence.